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Revocation right for consumers

You can revoke this contract within 14 days without giving a reason. The cancellation period expires after 14 days from the day on which you or a third party other than the carrier and designated by you acquires physical possession of the goods.

Anker 1
Anchor 2

In order to exercise your right of withdrawal, you must inform us:

Zoe Klose GmbH

Im Dörfli 8

4453 Nusshof

info(@)zoeklose.com

 

inform you of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter by post, fax or e-mail). Consequences of revocation If you withdraw from this contract, we will reimburse you - without undue delay and in any case no more than 14 days after receipt of the notification of your withdrawal - for all payments already received from you, including delivery costs (excluding the additional costs incurred for one of you desired delivery method that deviates from the cheapest standard delivery offered by us). We will make such refund using the same form of payment that you used for the original transaction, unless you have expressly authorized otherwise; in any event, you will not incur any fees as a result of such a refund. We may withhold a refund until we have received the goods back or you have provided proof that you have sent the goods back, whichever is the sooner. The goods will be returned or handed over to:

Zoe Klose GmbH

Im Dörfli 8

4

info(@)zoeklose.com

without undue delay, but in any case no longer than 14 days after receipt of notification of your withdrawal. The deadline is met if you send off the goods before the 14-day period has expired. You bear the direct costs of returning the goods. You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to ascertain the nature, characteristics and working order of the goods.

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